1. Processing Time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping methods:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
Please note that delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
6. International Shipping Policy:
We currently do not ship outside [Your Country].
7. Returns Policy:
Please refer to our Return and Refund Policy for details regarding returns.
8. Contact Information:
If you have any questions about our Shipping Policy, please contact us at [email address].
Thank you for shopping with us!